How to Spa

What if I have to change or cancel my appointment?

We require a 24 hour notice to change a reservation. We require a credit card number to confirm all reservations. Should you not provide us with the required 24 hour notice you will be charged 100% of the payment. We value your time and it’s important that you value ours. Please honor this reservation guideline.

What type of facial should I have?

Your skin is unique and your skin treatment should reflect your personal skin care needs. Your skin therapist will customize your facial to help you achieve your healthiest skin ever! Simply choose your treatment time and let us to the rest.

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I am confused about skin care and do not even know where to start. Can you help me?

Yes! We would love to offer you a complimentary skin analysis from one of our professional skin therapists. We will prescribe complimentary Dermalogica samples for you to try out at home. Reserve your FREE skin analysis here.

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I am on a budget but desperately need a new skin care system that works! What should I do?

We offer Dermalogica Skin Care System and can offer you a starter kit for as little as $60. This is affordable, customized skin care that gives you results. Fast!

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What should I expect from my Brazilian Wax?

We specialize in Brazilian waxing at Whistler Day Spa so you are in expert hands. We use both hard wax and strip wax depending on the sensitive areas being treated. We also provide pre and post waxing products to help soothe the area. You should expect your wax to be clean, quick, and as comfortable as we can make it for you. Your hair needs to be ¼ inch long. If it is any longer we suggest trimming before your appointment. We also suggest exfoliating 1 day prior to your treatment to allow for better waxing results.

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What is Shellac or Gel Polish?

We use OPI Gel Polish System for our gel polish manicures. This fantastic new technology allows your polish to be dried instantly through LED light. Your manicure will last 2 – 3 weeks.

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Can you customize spa packages?

Absolutely! Simply contact us and we would be happy to arrange a customized package to suit your needs.

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Can you accommodate large groups?

We are a smaller spa operation, so we recommend that if you have a large group, to request to have spa party in the comfort of your hotel or condo! We can arrange in-suite manicures, pedicures, massages and facials.

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Do you have special packages for weddings?

Yes, we can customize a package for your group. We suggest the spa sampler package that includes a 20 min Microzone facial specifically designed to give you healthy glowing skin, ready for the big day! This package also includes a mini pedicure and an OPI Gel Polish manicure.

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What if I have to change my appointment?

We require a 24 hour notice to change a reservation. We require a credit card number to confirm all reservations. Should you not provide us with the required 24 hour notice you will be charged 100% of the payment. We value your time and it’s important that you value ours. Please honor this reservation guideline.